Our services are based upon a deep understanding of how to successfully integrate social enterprise and philanthropy into a hotel's daily commercial operations. We tailor our work for each project to meet their specific demands. Each and every project is far more than just a job... it's our passion!
Here’s an outline of just some of the areas we work in;
Corporate Responsibility (CR) Strategy
>> Creation or review of a CR strategy.
>> Developing appropriate KPIs and systems to manage, measure and monitor the impact and success of the strategy in action.
>> Reporting on the success of this strategy for a company’s Annual Reports, sustainability reports or any other form of communications.
Research & Analysis
Gaining an invaluable insight into CR in the market-place and potential linkages with the local region are crucial for good decision making. We can developed tailored reports outlining any or all of the following:
>> Which social and environmental issues are most important to your stakeholders/guests.
>> A review of the CR activities undertaken by competitors.
>> An extensive needs assessment of the surrounding region and the impact of current operations.
Operational Recommendations
>> Improving supply chains through local entrepreneurial solutions.
Communications
Communicating your successes is absolutely fundamental to the success of a good CR strategy and one of the greatest challenges. We can;
>> Advise on what you can legitimately communicate to through your PR.
>> Advise on communications with guests to engage them in your CR strategy, leading them to develop a deeper connection to the region and your hotel, as well as encouraging them to support you local initiatives and philanthropy.
>> Increase your brand equity.
>> Advise on how to use your brand to generate real social change.
>> Engage and involve your employees.
Two other areas we specialise in are:
>> Working with new hotels and resorts
>> Maximizing the benefits from philanthropy
